Please note that shipping charges will be deducted from the refund, even if they were not initially charged for during the purchase. Unfortunately, clients based outside the European Union are not eligible for refunds. Siopaella will offer clients (within the European Union) not entirely happy with their purchase a refund, minus shipping charges. must be made before purchasing items online. On-line Purchases E-mails with questions regarding authenticity, condition, design, etc. For more details on our returns policy click see below. Unfortunately, we cannot refund shipping costs. In light of Brexit, note that UK customers will be liable for UK VAT prior to delivery - International shipping fees vary, depending on weight at destination. We are not responsible for any customs fees or taxes, and they are not included in our shipping fees. To find out about customs fees, please contact your country’s local customs office. Customs may impose fees and/or taxes on your purchase prior to delivery. Shipping will vary depending on where you live. Please contact us in advance of your purchase. For any international orders, please note : - For high value items we may request an international bank transfer rather than Card / PayPal payment. Bear in mind that someone will need to be present at the delivery address to sign for the item. We ship from Monday to Friday and your item will be sent on the day of purchase or the next working day, depending on the time of your purchase. We offer free shipping for any orders over €500 within the Republic of Ireland. We ship nationwide (within the Republic of Ireland) with DHL couriers for a flat rate of €12 - Please note that certain items may incur a higher shipping rate for insurance purposes, please enquire for details. These will be mentioned in the item description when applicable. *Please note: Not all of our items come with original tags, dust bags, authenticity cards, care cards and boxes. Pen or make up marks may be visible in the interior of the bag.įair: Very prominent wear, may have holes on corners, severe scuffs, piping of bag showing and pen marks to exterior. May have worn corners and handles, tarnishing to hardware and creasing to leather. Good: Items show more prominent wear such as noticeable discoloration, stains and snags to fabric. Items may have slightly worn corners, minor scuffs or tarnishing to hardware, lightening to fabric, or small stains and snags. Very Good: Light to moderate visible signs of use. Items show only faint signs of gentle wear, such as light scuffs to surface. Items show no signs of being worn and tags are attached.Į xcellent: Tags are not attached but Items are in perfect condition. If you require more information do not hesitate to contact us and a member of our team will be happy to help. The pictures shown are of the actual item that is listed. We accurately describe each item and its condition individually and with a fine tooth comb. Here at Siopaella we offer a full disclosure policy and have a hierarchy of standards in place when listing each item for sale. Contact one of our Buyers directly on 0 or message us on You can drop by our 30 Wicklow Street store in Dublin 7 days a week - no appointment is necessary if you have Wishlist items to sell or we can arrange a complementary DHL pickup from your home or office :-) SELL US YOUR BAGS! Selling your designer handbags to Siopaella is easy! We're always buying designer pieces - please see our updated wishlists under the " Sell" tab.If you ever require additional photos please don't hesitate to ask one of our friendly staff who will be more than happy to send more to you. Note: Please remember that most of the items we carry have been previously owned – we endeavour to provide detailed pictures and accurate written descriptions so please check them carefully and pay particular attention to the measurements.Overall Condition: Vey Good Pre-Loved Condition - very minor scratches on lens & frame as shown.
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